Refund policy

📜 Return & Refund Policy

Returns

We want you to love your purchase. If you are not completely satisfied, you may request a return within 14 days of receiving your order. To be eligible, items must be:

In their original condition (unread, unused, and undamaged).
In the original packaging, if applicable.

Certain items are non-returnable, including:

Digital/downloadable products (eBooks, audiobooks, etc.).
Gift cards.
Clearance or final-sale items.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed back to your original payment method within 5–7 business days. Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us at thealibiroombookstore@gmail.com within 14 days of delivery.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect. For your protection, we recommend using a trackable shipping method.

If you have any questions about your return or refund, please reach out at:

📧 thealibiroombookstore@gmail.com